The Unfinished Revolution: Human-Centered Computers and What They Can Do For Us by Michael L. Dertouzos
English | Jan 9, 2001 | ISBN: 0066620678 | 225 Pages | PDF | 6 MB
If our cars were as difficult to drive as our computers are to operate, they would never leave the garage. Yet everyday we put up with infuriating complications and incomprehensible error messages that spew forth from our technology: software upgrades crash our machines, Web sites take forever to download, e-mail overwhelms us. We spend endless time on the phone waiting for automated assistance.