Customer

Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation (repost)

Alan Trefler, "Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation"
English | 2014 | ISBN: 1118930266 | 192 pages | EPUB | 2 MB

Customer Journey Analytics Predictive Analytics Report  eBooks & eLearning

Posted by AlenMiler at Sept. 2, 2016
Customer Journey Analytics Predictive Analytics Report

Customer Journey Analytics PREDICTIVE ANALYTICS REPORT by Gerard Blokdijk
English | 24 Aug 2016 | ASIN: B01KZ8JSSG | 60 Pages | MOBI | 12.23 MB

The Customer Journey Analytics report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

Sarah Hatter, "The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand"
2014 | EPUB | 216 pages | ISBN: 0615962017 | English | 0.2 MB
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu and Richard Chase
English | 2013 | ISBN: 0071809937 | 288 pages | EPUB + MOBI | 1 + 2 MB
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize...

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman
English | 2009 | ISBN: 0814413331 | 272 pages | EPUB + MOBI | 3 + 5,5 MB

Customer Choice Modeling with R  eBooks & eLearning

Posted by naag at March 7, 2016
Customer Choice Modeling with R

Customer Choice Modeling with R
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2.5 Hours | 284 MB
Genre: eLearning | Language: English

Predict what your customer(s) / segment(s) of customers will choose in their next purchase, statistically!

Project Management for Customer-Centered Companies  eBooks & eLearning

Posted by naag at March 5, 2016
Project Management for Customer-Centered Companies

Project Management for Customer-Centered Companies
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 3 Hours | 1.04 GB
Genre: eLearning | Language: English

Learn a method to effectively implement your customer-centered strategy

Customer Experience: Future Trends and Insights (repost)  eBooks & eLearning

Posted by libr at Feb. 8, 2016
Customer Experience: Future Trends and Insights (repost)

Customer Experience: Future Trends and Insights by Colin Shaw, Qaalfa Dibeehi, Steven Walden
English | 2010 | ISBN: 0230247814 | 256 pages | PDF | 1,9 MB
The Customer Advocate and The Customer Saboteur: Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior

The Customer Advocate and The Customer Saboteur: Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior by Michael W. Lowenstein
English | 2011 | ISBN: 0873898117 | 400 pages | PDF | 2 MB

How to Improve Your Business with Better Customer Service!!  eBooks & eLearning

Posted by serpmolot at Jan. 23, 2016
How to Improve Your Business with Better Customer Service!!

How to Improve Your Business with Better Customer Service!!
English | 2015 | mp4 | H264 1280x720 | AAC 2 ch | 1 hrs | 190 MB
eLearning, Business, Communications | Skill level: Beginner level

Powerful ways to help you improve your customer service skills and improve your customer relations, in any business!!