Customer Feedback

The Customer-Driven Playbook: Converting Customer Feedback into Successful Products  eBooks & eLearning

Posted by AlenMiler at June 23, 2017
The Customer-Driven Playbook: Converting Customer Feedback into Successful Products

The Customer-Driven Playbook: Converting Customer Feedback into Successful Products by Travis Lowdermilk
English | 20 Jun. 2017 | ASIN: B073234PVW | 254 Pages | AZW3 | 2.91 MB
The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen
English | 2015 | ISBN: 1118960874 | 336 pages | PDF + EPUB | 5,4 + 4,7 MB
Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback (repost)

Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback by Ann Thomas and Jill Applegate
English | 2010-05-24 | ISBN: 0470563559 | 538 pages | PDF | 1,8 MB
Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback (repost)

Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback
by Ann Thomas and Jill Applegate
English | 2010 | ISBN: 0470563559 | 538 pages | PDF | 1.54 MB

Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback (repost)  eBooks & eLearning

Posted by interes at March 3, 2013
Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback (repost)

Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback by Ann Thomas and Jill Applegate
2010-05-24 | ISBN: 0470563559 | 538 pages | PDF | 1,8 MB

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of your product and/or service.
ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle (repost)

Michael Nick, Kurt Koenig "ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle"
English | 2004-09-01 | ISBN: 0793187990 | 336 pages | PDF | 8,7 MB
ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle (repost)

Michael Nick, Kurt Koenig "ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle"
2004-09-01 | ISBN: 0793187990 | 336 pages | PDF | 8,7 MB

ROI selling works within a company's existing sales methods to increase the effectiveness and production of their sales force.
Current economic conditions are forcing everyone from large corporations to smaller privately held companies to maximize their revenue streams from new and existing customers. To be successful, firms today must outsell their competition and exceed customer expectations-thus creating long-term satisfaction and loyalty.

Managing Customer Relationships: A Strategic Framework (repost)  eBooks & eLearning

Posted by interes at Oct. 5, 2012
Managing Customer Relationships: A Strategic Framework (repost)

Managing Customer Relationships: A Strategic Framework by Don Peppers, Martha Rogers
English | 2011 | ISBN: 0470423471 | 530 pages | PDF | 3,3 MB

Now fully revised and updated with new examples, case studies, and references with contributing works from industry leaders and academic experts, Managing Customer Relationships is one of the first books designed to develop an understanding of the pedagogy of managing customer relationships. With an emphasis on customer strategies and building customer value, the Second Edition focuses on marketing accountability and metrics and advanced customer valuation approaches, including Return on Customer. The new edition offers a full discussion of the influence of social networking on customer empowerment and customer relationship management (CRM).

Managing Customer Relationships: A Strategic Framework  eBooks & eLearning

Posted by Book-er at Oct. 30, 2011
Managing Customer Relationships: A Strategic Framework

Managing Customer Relationships: A Strategic Framework by Don Peppers, Martha Rogers
W i l e y | English | 2011 | ISBN: 0470423471 | 530 pages | PDF | 3,3 MB

From the Inside Flap
"No company can succeed without customers. If you don't have customers, you don't have a business. You have a hobby."
—From Managing Customer Relationships, Second Edition
ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle

Michael Nick, Kurt Koenig "ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle"
Kaplan Business | 2004-09-01 | ISBN: 0793187990 | 336 pages | PDF | 8,3 MB