Airport Service Quality Management

Quality Management for IT Services: Perspectives on Business and Process Performance (repost)

Quality Management for IT Services: Perspectives on Business and Process Performance by Claus-peter Praeg, Dieter Spath
English | 2010 | ISBN: 1616928891 | 332 pages | PDF | 20 MB

Many modern business processes would be unable to function without corresponding IT services. In spite of this ever-growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management.
Quality Management for IT Services: Perspectives on Business and Process Performance (repost)

Claus-peter Praeg, Dieter Spath, "Quality Management for IT Services: Perspectives on Business and Process Performance"
2010 | ISBN: 1616928891 | 332 pages | PDF | 20 MB

Many modern business processes would be unable to function without corresponding IT services. In spite of this ever-growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management. Quality Management for IT Services: Perspectives on Business and Process Performance aims to reduce this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding.
Quality Management for IT Services: Perspectives on Business and Process Performance

Claus-peter Praeg, Dieter Spath, "Quality Management for IT Services: Perspectives on Business and Process Performance"
Business Science Reference | 2010 | ISBN: 1616928891 | 332 pages | PDF | 15 MB

Quality Management in Construction Projects (repost)  eBooks & eLearning

Posted by libr at May 22, 2017
Quality Management in Construction Projects (repost)

Quality Management in Construction Projects by Abdul Razzak Rumane
English | 2010 | ISBN: 1439838712 | 464 pages | PDF | 10 MB
Modelling Groundwater Systems: Understanding and Improving Groundwater Quantity and Quality Management (Repost)

Modelling Groundwater Systems: Understanding and Improving Groundwater Quantity and Quality Management By Girma Yimer Ebrahim
2014 | 196 Pages | ISBN: 113802404X | PDF | 17 MB

Total Quality Management [Repost]  eBooks & eLearning

Posted by tanas.olesya at April 20, 2017
Total Quality Management [Repost]

Total Quality Management: Guiding Principles for Application by Jack P. Pekar
English | 31 Dec. 1995 | ISBN: 0803120621 | 150 Pages | PDF | 2 MB

This book was written so that others may share what I have learned during my 30 years in the quality profession. It is a book that presents principles and guidelines that, when applied, can be used to develop and implement a total quality management system.

ISO 9001 Quality Management Systems  eBooks & eLearning

Posted by AvaxGenius at March 26, 2017
ISO 9001 Quality Management Systems

ISO 9001 Quality Management Systems By Dhanasekharan Natarajan
English | PDF | 2017 | 174 Pages | ISBN : 3319543822 | 2.79 MB

This book explains the requirements of ISO 9001 for establishing quality management system (QMS) for an organization.

ISO 9001: 2015 - A Complete Guide to Quality Management Systems  eBooks & eLearning

Posted by Underaglassmoon at March 5, 2017
ISO 9001: 2015 - A Complete Guide to Quality Management Systems

ISO 9001: 2015 - A Complete Guide to Quality Management Systems
CRC Press | English | Feb. 7 2017 | ISBN-10: 1498733212 | 442 pages | PDF | 8.34 mb

by Itay Abuhav (Author)

Building Quality Management Systems: Selecting the Right Methods and Tools  eBooks & eLearning

Posted by interes at Feb. 21, 2017
Building Quality Management Systems: Selecting the Right Methods and Tools

Building Quality Management Systems: Selecting the Right Methods and Tools by Luis Rocha-Lona and Jose Arturo Garza-Reyes
English | 2013 | ISBN: 1466564997 | 202 pages | PDF | 2,5 MB

Dynamic Quality Management for Cloud Labor Services  eBooks & eLearning

Posted by DZ123 at Feb. 20, 2017
Dynamic Quality Management for Cloud Labor Services

Robert Kern, "Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce"
English | 2014 | ISBN: 331909775X | PDF | pages: 219 | 7.6 mb