The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities
Publisher: Wiley | pages: 384 | 2005 | ISBN: 0471718890 | PDF | 10,7 mb
Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers.